Shipping and Refunds

Shipping

For orders under $80 within Australia we charge a flat rate shipping and handling fee of $15. Free shipping for all orders over $80 within Australia.

Contact us for a shipping quote for orders outside Australia..

After we receive confirmation of payment for your order, it is estimated your order should arrive within 5 working days. If you would like express post please contact us. Due to COVID 19 these times are sometimes delayed unpredictably and we apologise for this.

To ensure your products arrive in the freshest state possible we ship all orders in insulated packaging. We will not ship orders late in the week or during extreme heat. 

Please contact us if you need to discuss alternative arrangements for urgent deliveries (we understand it is chocolate!).

Refunds

We will provide a full refund for any incorrect order within 30 days of receiving the order.  We will also pay for return shipping.  If this occurs please let us know prior to returning the product.